Privacy policy

Privacy Policy

This Privacy Policy describes how Coyote Direct (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from www.coyotedirect.com (the “Site”).


Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Web browser

  • IP address

  • Time zone

  • Cookies installed on your device

As you browse the Site, we also collect information about:

  • The pages or products you view

  • Referring websites or search terms

  • How you interact with the Site

We refer to this information as Device Information.

How We Collect Device Information

We collect Device Information using the following technologies:

  • Cookies – Data files placed on your device that often include an anonymous unique identifier.
    Learn more about cookies and how to disable them at: http://www.allaboutcookies.org

  • Log files – Track actions occurring on the Site and collect IP address, browser type, ISP, referring/exit pages, and timestamps

  • Web beacons, tags, and pixels – Electronic files used to record browsing behavior


Order Information

When you make (or attempt to make) a purchase through the Site, we collect certain information, including:

  • Name

  • Billing address

  • Shipping address

  • Payment information (including credit card numbers)

  • Email address

  • Phone number

We refer to this information as Order Information.

When we refer to Personal Information, we mean both Device Information and Order Information.


How We Use Your Personal Information

We use Order Information to:

  • Process and fulfill orders

  • Process payments

  • Arrange shipping

  • Provide invoices and order confirmations

  • Communicate with you

  • Screen orders for fraud or risk

When consistent with your preferences, we may also use Order Information to provide marketing or promotional communications.

We use Device Information to:

  • Screen for fraud and security risks (especially IP address)

  • Improve and optimize our Site

  • Generate analytics about customer behavior

  • Measure marketing and advertising effectiveness


Sharing Your Personal Information

We share your Personal Information with trusted third parties to help us operate our business, including:

We may also share your information to:

  • Comply with laws and regulations

  • Respond to subpoenas or lawful requests

  • Protect our legal rights


Targeted Advertising

We may use your Personal Information to provide targeted advertisements or marketing communications we believe may interest you.

Learn more about targeted advertising here:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You may opt out of targeted advertising through:

You can also opt out via the Digital Advertising Alliance:
http://optout.aboutads.info/


Do Not Track

Please note that we do not change our Site’s data collection practices when we receive a “Do Not Track” signal from your browser.


Your Privacy Rights

European Residents (GDPR)

If you are a European resident, you have the right to:

  • Access personal information we hold about you

  • Request correction, update, or deletion of your data

We process your information to fulfill contracts (such as orders) or pursue legitimate business interests.
Your information may be transferred outside Europe, including to Canada and the United States.


U.S. Residents (CCPA / CPRA & Other State Laws)

Depending on your state of residence, you may have the right to:

  • Request access to personal data we collect

  • Request deletion of your personal data

  • Opt out of certain data uses or disclosures

To exercise any privacy rights, please contact us using the information below.


Data Retention

We retain Order Information for our records unless and until you request deletion, unless we are legally required to keep it longer.


Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page.


Contact Us

For questions, concerns, or privacy-related requests, contact us at:

Sales@coyotedirect.com